THEN: Ur, c. 1750 BCE. Nanni pays Ea-nasir for fine copper, gets bad ingots and a take-it-or-leave-it, and files his complaint on clay. NOW: the one-star revie

THEN: Ur, c. 1750 BCE. Nanni pays Ea-nasir for fine copper, gets bad ingots and a take-it-or-leave-it, and files his complaint on clay. NOW: the one-star review. Oldest written customer complaint (UET V 81). Pictured: an Old Babylonian letter, Met 86.11.111, public domain. [📷](https://pbs.twimg…