211. The number you call when you have nowhere else to turn. Fewer than 20 agents answer it for 3.1 million people. We sat down with the team behind the line.

211. The number you call when you have nowhere else to turn. Fewer than 20 agents answer it for 3.1 million people. We sat down with the team behind the line. [▻](https://video.twimg.com/amplify_video/2103167584421937153/vid/avc1/1080x1920/1X5y1ToXVEiVe6_h.mp4) https://video.twimg.com/amplify_vide…