For James Gilbert, serving others didn't end when he retired from the U.S. Army. Today, the retired sergeant major volunteers with the @​RedCrossNCGC at Fort Me

For James Gilbert, serving others didn't end when he retired from the U.S. Army. Today, the retired sergeant major volunteers with the @​RedCrossNCGC at Fort Meade, where he helps patients at the Kimbrough Ambulatory Care Center navigate appointments, learn new technology, and simply feel seen. Whe…