ISG says companies should overhaul outsourcing contracts as AI outpaces agreements built for predictable, human-led services. Outdated terms can reduce agility,

BWB News TV • 2026-08-14 20:31 UTC • By Billy Odell Tucker-Robinson

ISG says companies should overhaul outsourcing contracts as AI outpaces agreements built for predictable, human-led services. Outdated terms can reduce agility, strain partnerships and leave AI gains unrealized.

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