WNS, now part of Capgemini, is pitching AI-powered operations as the next driver of value creation in global business services. At SSOW 2026, it is using prior

WNS, now part of Capgemini, is pitching AI-powered operations as the next driver of value creation in global business services. At SSOW 2026, it is using prior work in healthcare and insurance to argue AI can deliver measurable operational impact.