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So Energy eliminated 130,000 customer tickets & cut complaints by 34%, all within 6 months of implementing Amazon Connect Customer. [▻](https://video.twimg.co

Quantum News • 2026-08-01 19:00 UTC • By Billy Odell Tucker-Robinson
So Energy eliminated 130,000 customer tickets & cut complaints by 34%, all within 6 months of implementing Amazon Connect Customer. [▻](https://video.twimg.co
So Energy eliminated 130,000 customer tickets & cut complaints by 34%, all within 6 months of implementing Amazon Connect Customer. [▻](https://video.twimg.com/amplify_video/2083628844704006144/vid/avc1/720x1280/JiDqjJmCkwgFbF86.mp4)
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