Community banks and credit unions retain an edge in banking: authentic, trusted customer relationships, Jim Marous says. He argues regional and local lenders ca

BWB News TV • 2026-07-31 21:16 UTC • By Billy Odell Tucker-Robinson

Community banks and credit unions retain an edge in banking: authentic, trusted customer relationships, Jim Marous says. He argues regional and local lenders can pair that advantage with modern data tools as AI reshapes customer service.

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