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First National Bank South Africa said a Verint-led tech rollout boosted sales call evaluations by 1,400%, highlighting faster adoption of AI and cloud contact c

BWB News TV • 2026-07-30 19:31 UTC • By Billy Odell Tucker-Robinson
First National Bank South Africa said a Verint-led tech rollout boosted sales call evaluations by 1,400%, highlighting faster adoption of AI and cloud contact c
First National Bank South Africa said a Verint-led tech rollout boosted sales call evaluations by 1,400%, highlighting faster adoption of AI and cloud contact center platforms in banking to improve service efficiency.
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