Sierra Co-Founder @​btaylor predicts that within 3-4 years consumers will prefer businesses with AI phone agents over those that rely on traditional call center

Sierra Co-Founder @​btaylor predicts that within 3-4 years consumers will prefer businesses with AI phone agents over those that rely on traditional call centers. "If I have to call a restaurant to make a reservation, I'm going to a different place. If you don't have OpenTable or Resy, I'm out." "…