"I do not think a chatbot is the right interface for travel or e-commerce." - @​bchesky "I think the future is not apps. The future is agents, but I don't thin

"I do not think a chatbot is the right interface for travel or e-commerce." - @​bchesky "I think the future is not apps. The future is agents, but I don't think they're going to be text-forward. I think they're going to be really rich user interfaces." "Imagine using iMessage to do everything, whe…